トップ ＞ 英語学習／役立つ情報 ＞ 役立つEメールの書き方

役立つEメールの書き方

　最近はEメールでの連絡がとても多くなりました。
　仕事の上でも個人的なやりとりでも。

　ここではビジネス上でも役立つEメールの書き方と、
　表現や文例についてまとめてみました。

The opening（冒頭）

　Dear Sir or Madam,
　　　　　　(use if you don't know who you are writing to.)
　Dear Mr., Mrs., Ms. + last name
　　　　　　 (Use Ms for women unless asked to use Mrs. or Miss.)
　Dear Robert,
　　　　　　(use if person is a close business contact or friend)

Opening Sentence（書き出しの文）

　Thank you for your e-mail.
　Thank you for your reply.
　I hope business is going well with you.

　I'm glad to receive such a quick reply from you.
　It's good to hear from you, and I'm sorry I've not written to you earlier.

The Reason for Writing（メールの動機）

　I am writing about (your request for)…
　I have a question about…
　I would like to confirm the following information.

Requesting Information（通知、案内など）

　Could you please send me the following document(s)
　Could you please tell me when the pack'age will arrive?
　Could you please give me his telephone number?

Attaching Documents（添付資料）

　I have attached the delivery schedule
　Please find attached the following documents;

Closing sentence and reference to future contact

　（結びの文、次の連絡）

　I look forward to your reply.
　If you have any questions, please do not hesitate to ask.
　Thank you for your cooperation. I look forward to hearing from you
　　again soon.
　Thank you for your understanding, and we look forward to continued
　　business with you again soon.
　If you have any questions please feel free to ask me.

一般的な結び

　Thank you for your time.
　Please e-mail me any time with questions.
　Thank you for your cooperation.

　We very much hope to be of service to you.
　It is my pleasure to serve you.

ビジネス専用の結び

　Hope everything is fine with you and your business.
　As always, thank you for your business and cooperation.
　Once again, thank you very much for your assistance.
　We appreciate your continuing trust and business relationship.

Closing

　Your sincerely, (If you know the name of the person you're writing to)
　Sincerely yours
　Sincerely
　Best regards, (If the person is a close business contact or friend)

Example1（例文）

　簡単なメール連絡の例をあげておきますので、参考にしていただけた
　らと思います。

　Dear ,

　I'm sorry, but I cannot come to English class this week.
　I am very busy with work. I will see you nest week.
　　　　　（仕事で忙しい）

　Sorry, but I cannot come to English class.
　I will be in a business meeting. I will see you next week.
　　　　　（会議出席のため）

　I'm sorry, but I cannot come to English class.
　I will be on a business trip. I will see you next week.
　　　　　（出張のため）

　Sorry, but I will be unable to come to English class.
　I am not feeling well. I will see you next week.
　　　　　（体調不良のため）

　I'm sorry, but I am not able to come to English class.
　I will try to come next week.
　　　　　（来週は出席します）

　Thank you ,
　(Date)
　Name

Example2（文例）

　少しだけメールの文例をあげておきますので、こちらも参考にして
　下さい。

　・いつ来日されるのか教えてください。
　　　○　Could you let me know when you will visit japan?
　　　○　Please tell me when you will visit Japan.
　　　×　Please teach me when you will visit Japan.

　・ご協力感謝します。
　　　メール　Thank you for your cooperation.
　　　レター　I would very much appreciate your cooperation.

　・このイベントに関してもっと詳しい資料を送ってください。
　　　メール　Please send us more details about this function.
　　　レター　I wonder if you could kindly send us more detailed information
　　　　　　　regarding this function.

　・申し訳有りませんが、当社ではこの商品ラインは取り扱っておりません。
　　　メール　I'm sorry, but we don't deal in that line of goods now.
　　　レター　I regret to inform you that we do not deal in that line of
　　　　　　　goods any longer.

　・商品を５０個注文します。
　　　メール　We want to order 50 pcs. of the product.(pes.=pieces)
　　　レター　We are happy to place an order for 50 (fifty) pieces of the
　　　　　　　product.

　・ご迷惑をおかけして申し訳有りません。
　　　メール　I'm sorry for any inconvenience.
　　　レター　I apologize for any inconvenience we have caused.